The City of Johannesburg has confirmed to eNCA that a pre-termination notice claiming arrears of over R6,000 was incorrectly delivered to Nelson Mandela’s house.
The notice, addressed to a house in the Johannesburg suburb of Oaklands, was attached to Mandela house during the weekend.
According to Kgamanyane Stanley Maphologela, Director of Communications and Customer Relations for the City of Johannesburg, the notice was incorrectly delivered.
“The address and account number belongs to another address. The City wants to convey an apology to the Mandela family for any inconvenience.”
The City has sent officials to the Nelson Mandela Children’s Fund to apologise for any inconvenience and will launch a full investigation into how the error occurred.
Maphologela pointed out that a pre-termination notice is not a cut-off notice, but rather a legal requirement informing customers that their power will be terminated if they fail to make payment.
He said that a pre-termination notice is automatically sent to all customers if they are 30 days in arrears and is delivered by the City’s contractors. – eNCA